Our Quality Team upholds Chase Global Foods to be compliant with BRCGS for Agents and Brokers

National sales representation including frequent contact both in-person, by phone and electronically with the addition of account monitoring.

Nationwide weekly retail store checks

Marketing services include product announcements and updates and optional advertising on the Chase Global Foods website and social media.

Access to vendor product samples and distribution of the Principal’s advertising/marketing materials.

Distribution of technical, informational materials such as COA’s, letters of guarantee, product specifications, nutritional breakdowns.

Over a 20 year partnership with a reputable, food label consulting expert.

Assistance with product development and private labeling.

Listing protocols. We initiate the process, fill out the necessary documents and follow the protocols until the item(s) are listed.

New customer set-up including a welcome package, a partner’s presentation, credit applications and reference checks.

Distributor and customer training sessions as required.

Order processing. Customers transmit their orders directly via email, fax or phone to our office where they are processed through our system and forwarded onto the warehouse and/or Principal’s establishment for order fulfillment through EDI.

We have established partnerships with reliable, logistical chains specializing in cold storage and transportation solutions that have been approved through our BRCGS supplier of service system.

Order/transportation/complaint troubleshooting. Chase is the first line in exemplary customer service. We have ongoing positive relations with customers, suppliers, transportation companies, our warehouses, the CFIA and Safe Food for Canadians Act.

Where difficult circumstances exist, assistance with the vendor’s accounts receivable collection efforts in the form of email or phone contact.

Vendor price change notifications and price letters including, when necessary, distribution of market backup information

Trade show representation including assistance in arranging bookings, on-site sales representation, product application demonstration, set-up and tear down. Representation does not include any financial underwriting.

Quarterly sales reports and analysis including, as requested, forecasting.